Ipswich Vet Group Services & Promotions

Our Range of Services Include

šŸ’‰ Preventative Care

Routine health checks

Vaccinations (core and non-core for dogs, cats, exotic pets etc.)

Parasite prevention (fleas, ticks, worms, heartworm)

Nutritional and weight management advice

āš•ļø Medical Services

Diagnosis and treatment of illness or injury

Blood tests, urine tests, and laboratory work

Imaging (X-rays, ultrasounds)

Dentistry (teeth cleaning, extractions, dental X-rays)

Dermatology (skin and allergy treatments)

House calls using fully equipped pet ambulances

āœ‚ļø Surgical Services

Desexing (spaying/neutering)

Soft tissue surgery (e.g., lump removals)

Emergency surgery and treatment (dog fight wounds, lacerations and cuts, hit by car, pyometra, exploratory surgery, GDV, poisoning, snake bite, tick and much more)

🧼 Grooming & Care

Nail clipping

Anal gland expression

Sedated coat clipping

🐾 Specialist & Advanced Services 

Ophthalmology services (eye care and surgery)

Orthopaedic surgery (e.g. cruciate repairs)

Behavioural consultations

Consult and referral for numerous specialist services after initial diagnostics

3rd party external specialists providing in-house services by appointment

šŸš‘ Emergency & Critical Care

Emergency services during normal opening hours

Intensive care monitoring

Fluid therapy and ICU Monitoring

🐶 Pet Support Services

Microchipping

End-of-life care

Pet travel certificates and export/import documentation

The benefits of dealing with your local vet when it comes to your pet’s health.

āœ… Pros of buying from your local vet:

Correct product selection: Your family vet knows your pet’s medical history, species, age, and breed risks. They can recommend the safest and most effective medication, diet, or parasite prevention tailored to your pet.

Authenticity & safety: Vet-supplied products come through regulated, trusted supply chains. This reduces the risk of counterfeit, expired, or improperly stored medications, which can occur with some online or overseas sellers.

Proper usage & dosage: Your family vet or nurse can demonstrate correct use/or administering of products —especially important for flea/tick treatments, worming products, or prescription diets where incorrect use can harm your pet.

Emergency support: If there’s a reaction or side effect, your family vet can act quickly because they know exactly what product was used and how it was administered.

āš ļø Risks of buying online/overseas:

Counterfeit or low-quality products: Some overseas or unregulated online sellers may supply fake or altered medications.

Wrong formulation for your region: For example, tick and heartworm products vary between countries. A product suitable overseas may not protect against the parasites common in Australia.

Storage concerns: Medications like vaccines, insulin, or flea treatments require strict temperature control. Unregulated storage may expose them to extreme heat or cold, reducing effectiveness.

No immediate support: If something goes wrong, you won’t have a professional who supplied the product to take responsibility.

āœ… Financial benefits of buying from your local vet:

Value through prevention: By using the right, effective product, you avoid costly vet bills from preventable illnesses (e.g., heartworm treatment, paralysis tick treatment, or toxic reactions to the wrong medication).

Package deals & services: Multiple pet discounts, seniors discounts, monthly promotions or seasonal promotions such as dental month, arthritis month and senior pets health month.

Peace of mind: You’re paying not just for the product, but also for expert advice, product guarantee, and aftercare if something goes wrong.

āš ļø Financial risks of buying online/overseas:

False economy: While upfront costs may seem cheaper, ineffective or counterfeit products can lead to expensive treatments when pets get sick.

Shipping costs & delays: Products may take weeks to arrive, leaving your pet unprotected during peak parasite season.

No refund or accountability: Overseas sellers may not honor returns, refunds, or liability if a product fails.

Hidden risks: A cheaper flea product that doesn’t work could lead to a flea infestation in your home, which is costly and stressful to eliminate.


Summary

Buying from your local trusted veterinarian gives you:

Medical security (safe, effective, region-appropriate products, tailored advice, and support).

Financial security (avoiding costly preventable illnesses, having accountability, and getting real value instead of just a cheap upfront price).

Whereas online/overseas purchases might seem cheaper at first but carry hidden medical risks (ineffective or unsafe products) and financial risks (expensive consequences if the product fails or harms your pet).

Book an appointment today with our team to get the best advice about the products and services that best suit your financial expectations, and your pets health and wellbeing.

Are you getting the best value for money from your pet health care?

When it comes to pet health care, there’s often a choice between focusing on the best price or the best service and quality—and the difference can have big impacts on your pet’s health, safety, and long-term costs.

We encourage our clients to do their own research when selecting the best health care options for their pets, and when it comes to referral we do our research on your behalf to make sure you are getting the best care from our team and the teams we work with externally. We have long lasting relationships with professional health care providers that give our team access to a network of pet healthcare professionals and their combined wealth of knowledge for your benefit and your pets health and wellbeing.

When doing your research make sure to ask appropriate questions when it comes to price regarding what’s included with the price pertaining to procedures and treatment options. Are you comparing prices on desexing? What does it include? Is your pet getting quality anaesthetic, fluids during their procedure, after procedure care and monitoring, a discharge with a vet that explains the process and after procedure care? Are you being offered follow up consultations to make sure that your pet is recovering well after the procedure included in the price? How long after the procedure is an appointment considered a follow up or a free re-check relating to the same procedure?

It’s important to also consider what costs you may need to be prepared for after a procedure for ongoing care in relation to more complex conditions or situations that may require ongoing care and follow up procedures. Demand transparency, and give an indication of your expectations to help your vet and their team work as best they can within your expectations while providing the best care they can.

There is difference between good patient care and a gold standard of patient care and the cost can be the health and wellbeing of your pet, not just the financial impact on your wallet.Ā  It’s generally a small price to pay from good to gold, and it’s generally worth it when you consider the benefits.

If you find that you can obtain the same service and products cheaper when investigating options for your pet, talk to us and let us see if we can offer you a better price so you can get the gold standard of care you have come to expect for your pet at a price you can accept. We cant always guarantee we will match the price, but we are confident that we will always provide the best service and support for you and your pets.

If you are not satisfied with our service or support, we encourage you to provide your feedback to reception@boovalvet.com.au so we can assist you where possible and help our team learn and grow.

We thank you for your support and we thank you for trusting our team with your much loved fur family!

šŸ‘‰ In pet healthcare, the ā€œcheapestā€ option is rarely the ā€œbest value.ā€ Most pet owners find that trusted veterinary care gives both better health outcomes and financial protection over time.